July 23rd marked the first anniversary of our very first attended donation center – Donation Express – and what a year it’s been!
Since opening its doors, the site has received more than 12,400 donations, including a record-setting 97 donations in a single day. What started as a convenient drive-up option has grown into a true model of operational excellence, thanks to the leadership of Director of Operations Rick Thompson and Transportation & Warehouse Manager Rick Barrow.
But the heart of Donation Express? That would be Team Leader Stephanie Stephens, whose dedication, reliability, and upbeat attitude continue to make a lasting impact.
“She’s the kind of team member every operation hopes for,” says Barrow.
Beyond just accepting donations, the team has gone above and beyond by taking on major back-end responsibilities – sorting and prepping over 700 gaylords of textiles, wares, and shoes for resale across other Goodwill locations.
Here’s to one year of innovation, teamwork, and impact and many more to come.
Congratulations to the entire Donation Express team!